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Shipping / Delivery Rates

Pay for great teas and tea wares, not expensive postage and packing.

Wan Ling Tea House offers competitive delivery rates worldwide. With low rates and a prompt service to the US, Canada, Europe and Russia/CIS.

US & Canada Options: Standard and Air mail.
Our surface rates for North American customer are very economic which often means it's cheaper, and according to customers quicker than shipping inter-state in the US or from US to Canada.

Log in to your account or progress through our checkout procedure for accurate rates based on your what's in your cart. All rates are based on weight.

If you're looking for other special or express rates, trackable services or air rates, then please Contact Us.

Available Delivery Methods and Times

Destination Delivery Type Delivery Time
Austria, Belgium, Denmark, France, Germany, Republic of Ireland, Luxembourg, Monaco, Netherlands, Norway, Switzerland, Andorra, Finland, Gibraltar, Greece, Iceland, Italy, Liechtenstein, Portugal, San Marino, Spain, Sweden, Vatican City. Standard 2 to 7 days for Western Europe
Belarus, Bulgaria, Bosnia Herzegovina, Croatia, Cyprus, Czech Republic, Estonia, Greenland, Hungary, Latvia, Lithuania, Macedonia, Malta, Poland, Romania, Serbia, Montenegro, Slovakia, Slovenia, Turkey. Standard 5 to 14 days for Eastern and Northern Europe
Russia. Standard 7 to 14 days
Tracking overseas; a scan on arrival into the country and on delivery: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Ireland, Finland, France, Germany, Hungary, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden and Switzerland.
Note: No tracking, only sign for service once the parcels arrive in; Gibraltar, Greece, Iceland, Italy, Liechtenstein, San Marino, Spain, Sweden or Vatican City.
Europe Signed For (with tracking)
As per Standard Eastern, Northern and Western Europe Services
United States of America
(all 50 states)
Standard 7 to 21 days
Airmail 4 to 10 days
Australia and New Zealand
**Visit for local service and shipping.
Standard 10 to 21 days
China Shanghai Same day / next day
Nationwide* - EMS Depended on location
Japan Airmail
(available on request)
5 to 7 days
Rest of the World Standard Contact Us
Air Contact Us

1) Days = Working days, excluding weekends and national holidays.
2) The above delivery times are for illustration purposes and are based on the UK Royal Mail standard delivery times. Wan Ling Tea House does not guarantee these delivery times. If you need a guaranteed and trackable service please Contact Us.
3) China service ships direct from Shanghai. *Cash on delivery service available nationwide (China only).
4) UK and Europe Tracking and Signed for service new as of July 2012.
5) Rates are updated periodically in line with the UK Royal Mail

Free Delivery

We offer free shipping on orders over 100GBP (UK), 150Euro (Europe / CIS), 200USD (US and Canada) or 250USD (Rest of the World). Free shipping will be applied at checkout on all orders qualifying.

Order History

Login to your account for a full order history and order status.

Returns and Warranty

Wan Ling Tea House aims bring you the best products we can and a level of service we all expect when we shop, online or face to face. If you have any problems or are not fully satisfied, then please contact us.

You are fully covered by the UK's strict Trading Standard laws.

For more details read our Terms and Conditions.

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