A number of customers have asked about offering postage services with tracking. We are pleased to announce the option for the UK and many parts of Europe. A whole Europe + CIS Track and Sign service now includes an option for tracking and 'sign for', however due to some restrictions in certain countries, full tracking to your door may not be available. Please visit our Shipping and Delivery page for complete list of countries.
Unfortunately at the same time as the good news, we have to bring you some bad. From the 30th April the UK Royal Mail postal service announced significant increases to it's worldwide services including the UK. These rate increases hit hard small parcels which tea is typically shipped as, especially 50-200g consignments. Larger parcels may actually be cheaper than before. Wan Ling Tea House has always believed you should pay for your products not postage, however we have to follow the costs - to some degree. What we have decided is to keep our rates very low, below market rates especially for our small shipments. Our flat rate UK, Europe + CIS and US/Canada rates start from £1.50 this compares to the Royal Mail's £2.20.
You can check up on the Royal Mail increases online:
Europe and Worldwide: http://c435158.r58.cf3.rackcdn.com/Royal_Mail_Our_Prices.pdf